1)

Ans:

The check may be sent in favor of ‘Dr. Ravi Singh' and mailed to our address:
Dr.Ravi’s Multispeciality Homoeopathic Clinic
Vaibhav Complex, Maruti Puram Turn
Opp.Lehraj Khajana, Faizabad Road
Indira Nagar Lucknow UP (226016)
Phone: +91-9935898134 Or - 09935898134        E-mail: drravilucknow@gmail.com

2)

I applied for the online treatment, but I have not received any response.

It takes maximum of one working day to receive the response by e-mail. If you have not received it within 24 hours (except for Sundays and holidays), please simply send an e-mail to us .

PLEASE CHECK YOUR JUNK/ BULK MAIL FOLDER TO MAKE SURE THAT THE RESPONSE HAS NOT LANDED UP IN THE SAME. In case the response lands up in your junk/bulk mail folder, please add our e-mail ID to your safe-list to avoid any inconvenience in future communication.

3)

Once you send a questionnaire reply, you will receive an acknowledgement. In case you have not received an acknowledgement within 24 hours, PLEASE RESEND YOUR QUESTIONNAIRE REPLY .
After receiving the questionnaire reply from you, Dr. Ravi may take about three working days, depending on the number of patients he has to attend, to process your case.

It takes about 15 working days to receive medicine anywhere in the India, after your questionnaire reply is received.
If you have not received medicine within 15 days of sending the questionnaire reply, please send us an e-mail with Problem in the subject line.

4)

You may send paper photos to our address in India or digital images by e-mail to drravilucknow@gmail.com

5)

1)

I have received the medicine but I'm not sure of the dose.

The dose is written on the medicine envelope as well as the medicine bottle. Please send us an e-mail with Problem in the subject line to know about the dose.

3)

I have taken the medicine and want to know how do I send an interim progress report.

Ans:

Please send us an e-mail giving the progress, with Progress Report in the subject line.

4)

I am about to complete the first batch of medicine and want to request more medicine.

Ans:

Please send your progress report allowing Dr. Ravi to decide on the next line of medication for you.
If you have already paid for the longer treatment plan, you have to simply send a progress report, about two weeks before completing the medicines.

5)

I want to renew my treatment. How do I go about it?

Ans:

6)

Ans:

The check may be sent in favor of ‘Dr.Ravi Singh' and mailed to our address:
Dr.Ravi’s Multispeciality Homoeopathic Clinic
Vaibhav Complex, Maruti Puram Turn
Opp.Lehraj Khajana, Faizabad Road
Indira Nagar Lucknow UP (226016)
Phone: +91-9935898134 Or - 09935898134        E-mail: drravilucknow@gmail.com

7)

Once you send the progress report (feedback), you will receive an acknowledgement. In case you have not received an acknowledgement within 24 hours, PLEASE RESEND YOUR PROGRESS REPORT (FEEDBACK) .

After receiving the progress report (feedback) from you, Dr. Ravi will re-evaluate your case and the medicines will be sent to you. It takes about 15 working days to receive medicine anywhere in the world, after your questionnaire reply is received.

8)

Can I call Dr. Ravi or his assistants over the phone?

Yes. Dr. Ravi can be contacted over the phone at his Clinic, from 10am to 1 pm and from 5 pm- 9 pm , Indian Standard Time, from Monday to Friday. Phone number: +91-9935898134 Or - 09935898134

9)

Is it possible for me to consult Dr Ravi in person at his clinic during the course of treatment?

Yes. You may see him with a prior appointment.

10)

Can I reach your clinic by e-mail?

Yes. Please mail to drravilucknow@gmail.com. Please do not forget to write you Problem in the subject line. In case you do not receive a reply to your e-mail within two working days, you are suggested to call our office.

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